Rental terms

This is a translation for your convenience. Only the German version is legally binding.

These terms apply to bookings of the holiday apartment “Nidomar” made on the website nidomar.com. Bookings via Airbnb or other platforms are governed by their terms.

1. Parties and property

The host is:
Kevin Mais
Strohblumenweg 67
63457 Hanau
Deutschland
Email: buchung@nidomar.com

The tenant is the person making the booking (the “guest”). The guest must be of legal age and is responsible for everyone travelling with them.

The apartment in the complex Residencial AquaNature, Calle del Delfín, 03188 La Mata (Torrevieja), Alicante, Spain is let furnished as described on the website, for temporary holiday use. Registration number of the Comunitat Valenciana: CV-VUT0516133-A.

2. Booking and contract

By submitting the booking and paying with Stripe, the guest makes a binding offer. The rental contract is concluded once the payment has succeeded and the host has confirmed the booking by email. If the payment fails, the dates are released and no contract is formed.

3. Prices and services

The total price shown at booking applies. It includes rent for all nights, final cleaning (€80), bed linen and towels, electricity, water, air conditioning and Wi-Fi. The shared pools of the complex are usually open from 16 May to 15 October; they are used under the rules of the complex and at the guest's own risk.

4. Payment

• A deposit of 30% of the total price is due at booking.
• The balance is charged automatically 14 days before arrival to the payment method used for the booking. By booking, the guest authorises the host to do so. A reminder is sent by email a few days beforehand.
• If arrival is less than 14 days after booking, the full amount is due immediately.
• If the charge fails, the guest receives a payment link. If the balance is still unpaid seven days after this request, the host may withdraw from the contract, and the rules for cancellation by the guest (section 5) apply.
• Payments are processed by the payment provider Stripe. The host does not receive or store full card or bank account details. SEPA Direct Debit is only available when booking more than 14 days before arrival; the booking confirmation states the amount and date of the balance payment and serves as pre-notification of the direct debit.

5. Cancellation by the guest

The guest may cancel at any time before arrival, most easily via the “My booking” link in the booking confirmation or by email to buchung@nidomar.com. The date of receipt by the host is decisive. When cancelling via “My booking”, the refund under the following table is shown and paid automatically.

The guest may prove that the host suffered no loss or a lower loss. If the apartment is re-let for the same period, the income achieved, less costs, is credited. The guest may name a replacement person who takes over the contract, unless there are important reasons against it. Refunds are made within 14 days to the original payment method. Travel cancellation insurance is recommended.

Leaving early or arriving late does not entitle the guest to a price reduction.

5a. Winter stays

For stays of at least 60 nights between 1 November and 31 March, a monthly price applies instead of the nightly prices (winter stay). In derogation from sections 3 to 5:

• Price per 30 nights in the period November to March: €1,290 from 60 nights, €1,190 from 90 nights, €1,090 from 120 nights. The number of nights in this period is decisive. Nights outside it cost the nightly price shown. The final cleaning (€80) is charged once.
• Electricity, water, air conditioning and Wi-Fi are fully included in the monthly price.
• Payment is made in instalments of 30 nights each. The first instalment is due together with the final cleaning when booking, each further one 14 days before its period starts. It is charged automatically to the payment method used for the booking; by booking, the guest authorises the host to do so. The booking confirmation lists all instalments with amount and date and serves as pre-notification; an email reminder is also sent before each instalment. Section 4 applies accordingly to failed instalments.
• Cancellation up to 60 days before arrival: free of charge, all payments are refunded. After that until arrival: the first instalment is retained, no further instalments are charged.
• Early departure: the guest gives notice by email. The stay is then priced as if it had been booked up to the new departure date from the start: at the monthly price that applies to the actual number of nights, and below 60 nights in the period November to March at the nightly prices that applied at the time of booking. At most the originally agreed total is charged. At least owed are all instalments already paid or falling due within 30 days of the notice. Any shortfall is charged to the stored payment method on the date of the next instalment; instalments already paid are not refunded.

6. No right of withdrawal

For accommodation rented for leisure purposes for a specific period, there is no statutory right of withdrawal (section 312g (2) no. 9 German Civil Code; Article 16(l) of Directive 2011/83/EU). The cancellation terms in section 5 apply.

7. Cancellation by the host

If the apartment cannot be provided for reasons beyond the host's control (for example water damage, official orders, force majeure), the guest will be informed immediately and all payments will be refunded. Further claims exist only if the host is responsible for the failure.

8. Arrival, departure and key handover

• Check-in from 16:00, check-out by 12:00. Other times by arrangement.
• Keys are handed over in person on site by a member of the host's staff. The guest lets the host know the expected arrival time in good time.
• Under Spanish law (Real Decreto 933/2021), identity details of all guests aged 14 and over must be recorded and transmitted to the Spanish authorities. For this, the guest enters the names and dates of birth of all travellers under “My booking” before arrival and shows the ID documents at the key handover.

9. Use of the apartment

• The apartment may be occupied by no more than 4 people. Subletting or handing it over to third parties is not permitted. The guest can adjust the number of travellers under “My booking” until arrival; the price does not depend on the number of people.
• The apartment is non-smoking. Parties and events are not allowed. Pets only with prior consent.
• The guest treats the apartment and its contents with care, follows the house rules of the complex and quiet hours, and reports any damage or defects immediately so they can be remedied.
• In case of serious breaches continued despite a warning, the host may terminate the contract without notice. There is then no right to a refund.

10. Liability

No security deposit is charged. The guest is liable for damage culpably caused by them or their fellow travellers. The host is liable without limitation for injury to life, body or health and for intent and gross negligence. Otherwise, in cases of slight negligence the host is only liable for breach of essential contractual obligations, limited to foreseeable, typical damage. The host is not liable for failures of facilities of the complex (for example pool, lift) or public utilities beyond the host's control; significant impairments entitle the guest to an appropriate price reduction.

11. Complaints

Please report any complaints immediately by email or to the staff on site so the host can remedy them. Guests may also contact the consumer protection authorities of the Comunitat Valenciana.

12. Final provisions

German law applies. Mandatory provisions of the country in which the guest has their habitual residence and mandatory Spanish rules for tourist accommodation remain unaffected. Should any provision be invalid, the rest of the contract remains valid.

Last updated: 6 November 2026